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Employment Opportunity - USA Gymnastics Intake Administrator
posted on 03/21/2022

At USA Gymnastics (USAG), our mission is to build a community and culture of health, safety, and excellence, where athletes can thrive in sport and in life. As an athlete-centric organization, we are guided by our organizational values: Safety, Accountability, Integrity, Transparency, and Listening. Safety is our top priority, and it is a part of everyone's role in the organization to prioritize the protection of members, particularly minor athletes, from harm.

Support USA Gymnastics' athlete safety response and resolution process. This role requires independent judgment and ability to plan, prioritize, and organize a diversified workload.


  • Perform case setup and data entry in the USA Gymnastics case management system.
  • Provide intake and resolution communications.
  • Prepare response and resolution documents, such as emails, letters, and notices.
  • Maintain accurate recordkeeping in the USA Gymnastics case management system.
  • Regularly communicate with and attend scheduled meetings with the department.
  • Prepare and format data reports.
  • Collect and retrieve information from cases as requested.
  • Maintain functional understanding of all relevant policies and procedures, including the USA Gymnastic Safe Sport Policy, the SafeSport Code for the U.S. Olympic and Paralympic Movement, and the Minor Athlete Abuse Prevention Policies (MAAPP).
  • Maintain strict confidentiality as required by USA Gymnastics policies.
  • Follow mandatory reporting requirements for child abuse and sexual misconduct.
  • Maintain active membership in USA Gymnastics and complete required training and education.
  • Comply with the USA Gymnastics Code of Conduct, Code of Ethics, Bylaws, and all policies and the terms and conditions of USA Gymnastics membership.
  • Other administrative duties as assigned.
  • Bachelor's degree preferred.
  • Minimum 2-years' experience in a professional setting, handling confidential information, working with a case management system, or related position.
  • Former athlete or member of the gymnastics community preferred.
  • Ability to organize and prioritize numerous tasks and meet deadlines.
  • Professional written and verbal communication skills.
  • Ability to keep detailed and accurate notes.
  • Demonstrated judgment in managing highly sensitive and confidential information.
  • Excellent organizational skills, ability to excel in a fast-paced environment, willingness to adapt to an evolving environment, and consistent attention to detail in all facets of one's responsibilities.
  • Working knowledge and competency with all applications in the Microsoft Office Suite.
  • Ability and willingness to travel as necessary.
To apply, please reference this position in the subject line and send a resume and cover letter to:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time with or without notice.

We are proud to be an Equal Employment Opportunity Employer.